Caravan Talk: Breakdown Cover - Caravan Talk

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Breakdown Cover

#1 User is offline   pamella 

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Posted 09 February 2010 - 10:22 AM

what are your suggestions for breakdown cover to include your caravan??

#2 User is offline   BrianI 

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Posted 09 February 2010 - 10:28 AM

View Postpamella, on 09 February 2010 - 10:22 AM, said:

what are your suggestions for breakdown cover to include your caravan??

Mayday
http://www.caravancl...wn-and-recovery
Brian

#3 User is offline   chapmag 

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Posted 09 February 2010 - 10:32 AM

Hi Pamella,

This topic comes up very regularly.

Here's the last set of posts on the topic....

http://www.caravanta...reakdown-cover/

HTH,

G

#4 User is offline   CommanderDave 

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Posted 09 February 2010 - 10:37 AM

View Postpamella, on 09 February 2010 - 10:22 AM, said:

what are your suggestions for breakdown cover to include your caravan??



Most recovery companies will recover a trailer/caravan if the tow vehicle itself breaks down but will not recover the caravan itself if it breaks down so you need as said something like Mayday to cover the caravn as well .


Dave

#5 User is offline   FM02MZO 

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Posted 09 February 2010 - 11:32 AM

If you are a CC member, you will find nothing better than Mayday and Red Pennant.

Also bear in mind that a lot of the motoring associations have a length limit on caravans that they will recover

#6 User is offline   ALANB4682 

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Posted 09 February 2010 - 11:45 AM

Have to say mayday ticked all my boxes.

Alan

#7 User is offline   iansoady 

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Posted 09 February 2010 - 12:07 PM

Both Quoteline Direct, who I mentioned in the thread referenced above, and Britannia Rescue, who I now use because of their more generous continental cover, will deal with a problem with the caravan itself. I have it writing from both.

#8 User is offline   shipbroker 

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Posted 09 February 2010 - 01:55 PM

Quote

If you are a CC member, you will find nothing better than Mayday and Red Pennant.
.....

That goes for me too.....over the years have had to call on both and very satisfied.

rgds
geoff

#9 User is offline   TD 42 

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Posted 09 February 2010 - 08:25 PM

View Postiansoady, on 09 February 2010 - 12:07 PM, said:

Both Quoteline Direct, who I mentioned in the thread referenced above, and Britannia Rescue, who I now use because of their more generous continental cover, will deal with a problem with the caravan itself. I have it writing from both.

& I have it in writing that Britannia (CSMA)will not recover the van in the case of a road traffic accident incapacitating the car as its the car insurers
reponsability. Or from a campsite / field which is why I had to use CC Red pennant when we went to France

#10 User is offline   Big Tim 

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Posted 10 February 2010 - 09:09 AM

I will give another vote for CC's Mayday for UK and Red Pennant overseas. Mayday's double journey cover is excellent value for money and the service covers all sizes of caravan and motorhome outfits by using GF's comnercial vehicle service when necessary. Many other companies limit the size of caravans they'll tow.

To those who recommend Britannia Rescue's continental cover I would say - have you used it? Having used BR in the UK I was very pleased and relied on them for our 2006 visit to Italy. We had 2 breakdowns and BR's European agents were VERY POOR. A quick summary as I have related this at length previously.

Minor electrical fault in Italy - 3+ hours waiting for breakdown truck. That left us at a garage on a Friday evening that was about to close for 2 week's holiday. Long wait on pavement before breakdown truck driver returned on motorbike!!! Car finally taken away on breakdown truck and repaired.

On way home on Belgian motorway major autogearbox failure. Left on contraflo section in pouring rain for 2+ hours. When I complained phone operator said "sit in your car"???? or haven't you got an umbrella. Finally taken to campsite and car to garage. After nearly a week car supposedly repaired "only an oil leak". "Repair" lasted only 10 miles then back to campsite and car back to garage. Surprise, surprise gearbox failure. Car and caravan to be repatriated. Hire cars provided to get us home. Caravan to follow later. After numerous cancellation of caravan delivery arrived with £1000 worth of damage done in transit. Transporter in shocking state took wife and neighbours all morning to get caravan off truck as winch was broken. After long battle (6 months) BR did pay up for damage to caravan.

In 2007 broke down again near Rome. This time with Red Pennant. RP provide 3 towcars on the Continent to allow us to continue our holiday and sent a RH drive Landrover over to Calais for journey home.

RP was much more expensive but was it worth the extra YES, YES, YES!!!! BR on the Continent- No thanks!!!???

Tim

#11 User is offline   chapmag 

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Posted 10 February 2010 - 09:53 AM

View PostBig Tim, on 10 February 2010 - 09:09 AM, said:

RP was much more expensive but was it worth the extra YES, YES, YES!!!! BR on the Continent- No thanks!!!???

Tim


Re Pennant does it for me.

Yes it's more expensive and to date I've never had to use it and I hope I don't in the future.

But if I breakdown in the EU I want the best breakdown service working on my behalf and from the testimonials to date that (IMHO) is Red Pennant.

G.

This post has been edited by chapmag: 10 February 2010 - 09:59 AM


#12 User is offline   iansoady 

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Posted 10 February 2010 - 05:04 PM

View PostTD 42, on 09 February 2010 - 08:25 PM, said:

& I have it in writing that Britannia (CSMA)will not recover the van in the case of a road traffic accident incapacitating the car as its the car insurers reponsability.


That's interesting as it seems to contradict the wording in the policy document:

Section D (12):"In the event of a road traffc accident we may ask you to contact your motor insurance company in the first instance to arrange recovery to ensure you receive your full entitlements. If assistance is not available for whatever reason, we will provide the services as shown under your cover entitlement."

My emphasis.

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